Testimonials From Southern Pines
We feel the Charter difference
Residents at Southern Pines will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.
Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.
“When my sister Deborah could no longer live safely on her own, our family went through an incredibly difficult journey trying to find the right place for her. After several placements that just weren’t meeting her needs, we finally found the care she truly needed at Southern Pines Memory Care.
Since moving into memory care in March 2025, I’ve seen such a positive change in her. She’s smiling again, participating in activities, and engaging in ways I hadn’t seen in a long time. Before, she wouldn’t leave her room—or even her home. Now, I see glimpses of the sister I remember.
Thank you, Southern Pines, for understanding her needs and bringing her spirit back to life.”
– Barbara H., Sister of Resident
“Southern Pines checked all my boxes and knocked the socks off the other communities.”
– Jane W., Current Resident
“My mom is so happy at Southern Pines and so am I!”
– Renee D., Daughter of Resident
“I feel safe, secure and best of all, I have not lost my independence. The assistants truly care about our welfare and always greet you by name and with a smile.”
– Beth E., Current Resident
“Having been here for the past seven months, I have found this to be BY FAR the best place in town. The people are very family oriented, the food is great, and we have noticed genuine caring in the very hands-on service. Communication is very important to me, which is something we have seen a lot of. When your family is being taken care of, I feel it is important that you’re able to get a response quickly or updates frequently. I’ve seen a great lack in other places around the area and country … not here. This team is extremely available and sincere. I recommend Southern Pines Senior Living for all the services they provide and know people in all three levels of living there. ‘Happy’ and ‘family’ are the words I would use to describe them.”
– Spencer W., Family Member of Resident
“I had the opportunity to tour the community and was surprised to see all the apartment sizes available. The staff was friendly and welcoming, and residents were smiling, laughing and engaged. I highly recommend you check it out!”
– Community Member
“Everyone at Charter is extremely helpful and caring. It’s been a real blessing to have meals and medications managed for my loved one.”
– Family Member of Resident
“Amazing community with great staff! Would definitely recommend moving your loved one here!”
– Susan Trombly, Community Member
“This community is awesome. The staff was very helpful, and residents were enjoying activities with smiles on their faces. I would definitely recommend bringing your loved one.”
– Asya Williams, Community Member
“Everyone at Charter is extremely helpful and caring. They go out of their way to make sure everyone has a good day every day. It’s been a real blessing to have meals and medications managed for my loved one.”
– Family Member of Resident
